OUR COMPANY

What constitutes a fitting farewell for one family is likely to be very different for another. Therefore, we believe our role is firstly to listen and then to facilitate the wishes of a family. All too often we hear of funeral services that were run according to the funeral company’s suggested specifications, rather than the family’s own wishes.

Our funeral directors are experienced in all aspects of planning funerals, and you can be assured of our commitment to making the funeral service a personal and fitting tribute to your loved one.

Our Holistic Approach

We strive to provide excellence in service which is why hundreds of families have entrusted the care of their loved one to Napier Park. We understand that not everyone is able to be present for a funeral service. Our online memorial tributes and webcasting are designed to enable anyone unable to attend to be a part of the experience.

Outstanding Service Value

We structure our charges so that we can deliver the best possible funeral service, funeral options and facilities for our families. Our service ethos dictates putting families’ best interests before anything else. In this way, we aim to build and sustain loyalty in our customers. We do not offer the lowest published price, nor will we be the highest – we design our services to meet a budget satisfactory to your approval and then deliver un-paralleled service value.

Ongoing After-Funeral Support

There are no right or wrong ways to grieve the loss of a loved one, but there are healthy ways to cope, which in time will allow family and friends to move forward. At Napier Park, we offer support throughout the funeral process and beyond, either in person or through a range of other services.

We Support Australian Businesses

As a local, family owned and operated Australian business, it is our philosophy to help other Australian businesses grow. We’re proud to say that we partner with a wide range of the country’s finest suppliers and manfacturers. It’s something we’re passionate about and will continue to do.

Multimedia Capability

We create and produce a range of professional and customised memorial stationery. We offer a large variety of personalised themes and graphics, designed and put together in-house using your family’s own photos.

A Complete Merchandise Selection

At Napier Park we strive to ensure that we select and offer a complete range of funeral services and supporting products which are not based on the personal preferences of our funeral staff.